Privacy Policy

1. Personal Data We Collect
We may collect personal data that you voluntarily provide to us when you submit enquiries, engage our services, or communicate with us. This may include:

• Name

• Email address

• Phone number

• Project-related contact details (where applicable)

We do not intentionally collect sensitive personal data.

2. Purpose of Collection, Use, and Disclosure
Your personal data may be collected, used, and disclosed for the following purposes:

• To respond to enquiries and requests

• To communicate with you regarding interior design and renovation services

• To manage, coordinate, and carry out renovation projects

• To comply with HDB requirements, permits, inspections, and regulatory obligations

• To fulfil legal and contractual obligations

We will not use your personal data for purposes beyond those stated above, unless required or permitted by law or with your consent.

3. Disclosure to Third Parties
Your personal data may be disclosed, where necessary, to:

• Subcontractors, suppliers, or consultants involved in your renovation project

• Relevant authorities, including HDB, where required for regulatory compliance

• Professional advisors or service providers bound by confidentiality obligations

RNZ Concepts does not sell, rent, or trade your personal data.

4. Consent
By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data for the purposes stated in this Privacy Policy. You may withdraw your consent by contacting us, subject to legal, regulatory, or contractual restrictions.

5. Protection of Personal Data
We make reasonable security arrangements to protect your personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Access to personal data is limited to authorised personnel only.

6. Accuracy of Personal Data
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and up to date. Please inform us of any changes.

7. Retention of Personal Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including regulatory and contractual requirements. Upon expiry of the retention period, personal data will be securely disposed of or anonymised.

8. Access and Correction
In accordance with the PDPA, you may request access to or correction of your personal data by contacting us. We may require reasonable time and information to process such requests.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Any updates will be published on this page.